Cash on Delivery, on your terms

COD is essential for Indian D2C. Cashier Logic gives you granular control: rules, fees, OTP verification, and prepaid nudges.

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Set the boundaries.
Let the rules enforce them.

Define minimum and maximum COD order values. Block COD for specific product categories or above certain thresholds. Your margins stay protected automatically.

  • Minimum COD order amount
  • Maximum COD cap to limit risk exposure
  • Rules applied at checkout in real-time
  • Clear messaging when COD is unavailable
COD Rules
Minimum order
₹499
Maximum order
₹5,000
Orders above ₹5,000 are prepaid only

Add a COD fee.
Shift behavior gently.

A small handling fee on COD orders signals the real cost of cash delivery. Shoppers see the fee upfront and often choose prepaid instead. Transparent, fair, effective.

  • Configurable flat fee or percentage
  • Displayed clearly before payment selection
  • Shoppers can switch to prepaid to avoid it
  • Reduces COD share by 15-30% on average
UPI
Card
COD
Subtotal ₹1,299
COD handling fee + ₹49
Total ₹1,348
Pay via UPI and save ₹49

Verify intent.
Block fake orders.

Require phone OTP before placing a COD order. This single step filters out impulse buys, fake orders, and competitors placing bogus orders.

  • 4-digit OTP sent before COD order confirmation
  • Filters fake and competitor-placed orders
  • Reduces RTO by confirming genuine intent
  • Configurable: enable/disable in one toggle
Verify your COD order
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Sent to +91 98765 43210

Gently push shoppers
toward prepaid

Show shoppers how much they save by paying online. Display the COD fee as a comparison. Smart nudges at the right moment shift behavior without forcing anyone.

  • "Save ₹49 with UPI" messaging at checkout
  • UPI shown first in payment method ordering
  • Price comparison shown before order confirmation
Save ₹49
Pay with UPI instead of COD
₹1,299
UPI
₹1,348
COD

Questions about COD controls

COD Management is strongest when it works with Address Autofill for cleaner delivery data and Analytics for measuring prepaid shift and RTO impact.

Can I limit when COD appears at checkout?

Yes. You can set minimums, maximums, category-based restrictions, and eligibility rules so COD only appears on orders that fit your risk and margin thresholds.

Does COD Management help reduce fake or risky orders?

Yes. Phone OTP verification and order-level COD rules filter low-intent shoppers before the order is confirmed, which helps reduce failed deliveries and fake demand.

How does address quality affect COD performance?

Better address data lowers delivery failures. Many merchants pair COD rules with Address Autofill so pincodes and localities are validated before a COD order is placed.

Can I track whether COD nudges are increasing prepaid share?

Yes. Use Analytics and the Dashboard to monitor COD vs prepaid mix, fee impact, and conversion changes after each rule update.

Go live in under 5 minutes

No setup fees. No commitment. See the difference on your very first day.

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